Welcome to EmPOWER AI
Thank you for joining us for EmPOWER AI in beautiful New York City. Below you’ll find the details you need to make the most of the next few days.
Have questions? Call/text Preeth at 480-560-9352 or email Jessica at jessica@bidgely.com
Tuesday Evening · Welcome Dinner 6PM
49 West 32nd Street, New York, NY 10001
Bronze Owl
Join us at Bronze Owl Cocktail Bar (located within the hotel) for an evening welcome reception and dinner.
Dress Code: Dressy casual
Wednesday Evening · Dinner on the Town 6PM
71 W 35th St, New York, NY 10001
Located in Courtyard by Marriott NY Manhattan
Monarch Rooftop
Enjoy sweeping views of midtown for our Urban Jungle dinner reception. Just a 5 minute walk from Martinique.
Dress Code: Urban Chic
Thursday Morning · Breakfast on Broadway 8AM
1535 Broadway, New York, NY 10036
Transportation provided from Martinique at 7:45AM
Broadway Lounge
Kick off the final day of EmPOWER AI with breakfast in the heart of NYC! Includes a group photo in Times Square at 10:30am
Dress Code: Smart Casual
Arrive
Tuesday May 12
Arrive & Connect
Travel Day & Welcome
Plan your travel to arrive in New York on Tuesday. Hotel check-in at the Martinique begins this afternoon.
At 6:00 PM, join us for a Welcome Reception at the Bronze Owl, located on the lobby level of the Martinique Hotel. Enjoy an evening designed to spark the conversations that carry through the program.
Evening: Welcome Reception at the Bronze Owl (Martinique Hotel)
Sessions
Wednesday May 13
Strategy & Insight
The Main Stage
Breakfast in Herald Square (2nd floor, Martinique Hotel) 7:00am-8:30am
8:30 - 8:45 AM
Welcome to EmPOWER AI
8:45 – 9:15 AM
Roadmap and Reveal: The Case for Vertical AI
Why purpose-built AI platforms are becoming essential for utilities navigating affordability, electrification, and grid modernization.
9:15 – 10:00 AM
Protecting Affordability at the System Level
This executive panel explore utilities are addressing affordability through operational efficiency, smarter capital investment, and targeted programs.
10:00 - 10:30 AM
Break
10:30 – 11:15 AM
Every Customer, Known. Every Interaction, Smarter.
How AI-driven insights are transforming customer engagement and demand-side management programs.
11:15 – 11:45 AM
Turning High-Bill Calls Into Trust-Building Moments
How AI-equipped CSRs are resolving high-bill calls faster, cutting cost-to-serve, and reinforcing customer trust.
11:45 AM – 12:00 PM
Under the Hood: The Science of Knowing Every Home
A technical deep dive into appliance intelligence, electrification detection, and machine learning models.
12:00 - 1:10 PM
Lunch
1:10 – 1:30 PM
Rolling Out Daily Demand Rates
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1:30 – 2:05 PM
From Rate Design to Load Shape: Analytics, AI, and Coaching as the Missing Middle
How AI targeting improves demand response programs and peak load management outcomes.
2:05 – 2:35 PM
Smarter Electrification Planning: Reduce Costs, Defer Capital
Using AI-driven insights to detect grid stress, identify DER adoption, and plan infrastructure investments.
2:35 - 2:55 PM
Break
2:55 – 3:15 PM
IDC Research Primer: From Patchwork to Platform
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3:15 – 3:55 PM
Intelligence as a Core Competency: Scaling UtilityAI Pro for the Enterprise
Transforming existing investments into enterprise-scale value by deploying secure, vertical AI that transforms meter data into trusted, actionable intelligence.
3:55 – 4:25 PM
Distributed Intelligence on AMI 2.0
Exploring the future of edge intelligence and real-time grid insights.
4:25 – 6:00 PM
Break
Evening: Offsite Dinner at Monarch Rooftop - Concrete Jungle theme, overlooking the Manhattan skyline at dusk.
Join Us
In the urban jungle for an evening rooftop party & dinner reception.
Event Details
Wednesday, May 13, 2026
6:00 pm – 9:00 pm
Monarch Rooftop, 71 W. 35th St., NYC, NY
Located in the Courtyard by Marriott New York Manhattan/ Herald Square (5 minute walk)
Event Question?
Please contact: jessica@bidgely.com
Attire: Urban Chic
Ideas for Women
Flowing dresses or elevated separates with bold botanical prints, organic patterns or a nature-inspired palette.
Ideas for Men
Linen or lightweight blazers, open-collar shirts, and tailored trousers. Subtle prints and textured fabrics encouraged.
Sessions
Thursday May 14
Go Deep.
Breakfast on Broadway. Then Go Deeper.
The day opens with a hosted breakfast offsite at the iconic Broadway Lounge, overlooking Times Square. Then return to the Martinique, where the group breaks into focused tracks smaller rooms, more candid conversations.
Transportation provided from Martinique | Meet in the hotel lobby at 7:45 AM sharp.
Morning: Breakfast (offsite) at the Broadway Lounge - a panoramic view of Times Square to open the final day.
12:15 – 1:45 PM
Track A : Customer Experience & Program Operations
Engagement strategy, program performance, and reducing high-bill calls at scale
1:45 – 3:00 PM
Track B : Grid Intelligence & Operation
Electrification, heat pumps, DER load management and distribution grid-level visibility and AI decisions
3:00 – 5:00 PM
Meetings and Demos
Small group meetings with Bidgely experts, partners, and your peers
Dinner: Early closing dinner at the hotel ballroom 5-7pm. Enjoy the flexibility to catch a Broadway show or explore the city afterward
Depart
Friday May 15
Leave EmPOWERed.
Depart at Your Leisure
Leave New York with confidence and a clear path forward.
